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Delivery Options

Shipping Policy

After payment is authorized and verified, it can take up to 24 hours to process order, excluding weekends and holidays. Purchases made after 11 am PT will not be shipped out until the next business day. If order was placed after 11 am PT on a Friday, the order will likely be shipped out on the following Monday.

Please note that Import duties & taxes may be collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.

We ship worldwide and work with major couriers and postal services (See list below).

Shipping Times

Standard Shipping – FREE – Requires 12-23 days to arrive
Express shipping – $17 – Requires 7-11 days to arrive

What delivery method will you use?

We work with major couriers and postal services wolrdwide to ship your orders, You can see a list of couriers by country here:

Do you ship worldwide?

Yes, we ship our products globally.

How can I track my shipping?

Our free standard shipping option does not include tracking codes, only our express shipping option does.

If express shipping was opted for, we provide tracking codes upon request. Simply reach out to us at support@chillcrafts.com and we’ll be happy to provide tracking information on shipment.

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